Refund Policy

Sunshine Clinic is a cash-pay medical and mental health clinic. All services must be paid for in full prior to or at the time services are provided.

By scheduling, booking, or attending an appointment with Sunshine Clinic, you agree to the following:

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No Refund Policy

All payments made to Sunshine Clinic are final and non-refundable.

This includes, but is not limited to:

• Missed or late appointments

• Cancellations for any reason

• Dissatisfaction with services, diagnoses, or treatment outcomes

• Medication changes, side effects, or treatment adjustments

• Partial visits or early termination of appointments

• Telehealth or in-person visits

Once an appointment time is reserved, it is removed from availability for other patients. Therefore, no refunds will be issued under any circumstances.

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Payment Requirements

• Payment is required before or at the start of every appointment.

• Appointments will not proceed unless payment has been received.

• If payment is not completed, the appointment may be cancelled or rescheduled.

Telehealth & In-Person Services

Fees apply equally to telehealth and in-person visits.
Technical issues, connectivity problems, or personal circumstances do not qualify for refunds.

Chargebacks and Payment Disputes

By using Sunshine Clinic services, you agree not to dispute or reverse charges for any scheduled or completed appointments.
Unauthorized chargebacks may result in immediate discharge from the practice and may be referred to collections.

Insurance & Superbills

Sunshine Clinic does not bill insurance directly. However, we can provide a superbill upon request, which you may submit to your insurance company for possible out-of-network reimbursement. Reimbursement is not guaranteed and is determined solely by your insurance provider.

Acknowledgment

By scheduling an appointment or submitting payment, you acknowledge that you have read, understood, and agreed to this Payment & Refund Policy.